Terms of service

Last Updated: June 21, 2026

Welcome to Brnzo. These Terms & Conditions explain the rules for using our website and purchasing products from Brnzo.com.

By visiting our website, placing an order, or using our services, you agree to these Terms & Conditions.

1. About Brnzo

Brnzo is an online retail store offering gift-ready products, smart gadgets, home and lifestyle items, décor, accessories, beauty and wellness-inspired items, children’s gifts, and seasonal products.

Our goal is to make gifting easier, more useful, and more enjoyable.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not misuse our website, attempt to damage it, interfere with security features, scrape content without permission, submit false information, or use the site in a way that violates applicable laws.

3. Product Information

We work to display product descriptions, photos, colors, prices, availability, and details as accurately as possible.

However, product colors may appear slightly different depending on your screen, lighting, device settings, or product batch.

Measurements, sizes, materials, and specifications may be approximate unless stated otherwise.

We may update product information at any time without prior notice.

4. Wellness and Personal Care Product Disclaimer

Some products sold on Brnzo may be wellness-inspired, beauty-related, massage-related, or personal care items.

These products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Any wellness-related description is for general product information only and should not replace professional medical advice.

If you have a medical condition, injury, skin sensitivity, implanted device, pregnancy-related concern, or any health-related question, consult a qualified professional before using wellness, massage, heating, beauty, or body-use products.

5. Children’s Products

Some products may be suitable as gifts for children, but all purchases must be made by adults.

Parents or guardians are responsible for supervising product use where appropriate and checking whether a product is suitable for the child’s age, needs, and safety.

6. Orders

When you place an order, you agree that all information provided is accurate, complete, and current.

After you place an order, you may receive an order confirmation email. This email confirms that we received your order request, but it does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including payment issues, suspected fraud, inventory errors, pricing mistakes, shipping restrictions, product unavailability, or violation of these Terms.

7. Pricing and Availability

Prices are shown in U.S. dollars unless stated otherwise.

We may change prices, promotions, product availability, or product details at any time.

If a product is unavailable after your order is placed, we may contact you with options such as waiting for restock, choosing an alternative, or receiving a refund.

8. Payment

Orders must be paid in full at checkout.

We accept the payment methods shown at checkout.

Payment processing is handled by secure third-party payment providers. Brnzo does not store full payment card details.

9. Shipping

Shipping times, costs, processing times, and delivery estimates are explained in our Shipping Policy.

Delivery dates are estimates and are not guaranteed unless clearly stated in writing.

We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, holidays, or events outside our control.

10. Returns and Refunds

Returns, refunds, exchanges, damaged items, cancellations, and non-returnable products are handled according to our Refund & Return Policy.

Please review that policy before purchasing.

11. Sales Tax

Sales tax may be calculated and collected at checkout where required by law.

Tax amounts may vary based on your shipping address and applicable tax rules.

12. Promotions and Discounts

Promotions, discounts, coupon codes, and limited-time offers may be changed, paused, or ended at any time.

Discount codes must be used before checkout is completed and cannot always be applied retroactively.

Promotions cannot be combined unless stated otherwise.

13. Intellectual Property

All website content, including text, branding, images, graphics, layout, product presentation, logos, and design elements, belongs to Brnzo or its content providers and may not be copied, reproduced, distributed, or used without permission.

14. User Content and Reviews

If you submit reviews, photos, comments, or feedback, you give Brnzo permission to use that content for store, marketing, customer support, and promotional purposes.

You agree not to submit false, harmful, offensive, unlawful, or misleading content.

15. Limitation of Liability

To the fullest extent permitted by law, Brnzo is not responsible for indirect, incidental, special, or consequential damages related to your use of our website, products, or services.

Our total liability for any claim related to an order will not exceed the amount you paid for that order.

16. No Guarantee of Results

We do not guarantee that every product will meet every personal expectation, preference, or use case.

For best results, read product descriptions, photos, specifications, care instructions, and usage information before ordering.

17. Account Security

If you create an account, you are responsible for keeping your login information secure.

You are responsible for activity under your account unless caused by our own security failure.

18. Changes to These Terms

We may update these Terms & Conditions at any time.

The updated version will be posted on this page with a new “Last Updated” date.

19. Governing Law

These Terms are governed by the laws of the United States and the applicable laws of the state where Brnzo is registered, without regard to conflict of law rules.

20. Contact Us

For questions about these Terms, contact us at:

Store Name: Brnzo

Email: support@brnzo.com

Phone: +1 469-492-3809

Business Address: 650 W Main St, Canfield, OH 44406, United States

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-5)